wb33 Privacy Policy

01 Introduction & Purpose of This Policy

wb33 ("we", "us", or "the platform") provides a safe and trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how wb33 collects, stores, uses, and protects your personal information.

By using our website or creating an account, you are agreeing to the terms of this Policy. We recommend that you read this document carefully, as it explains important details about how your information is managed.

wb33 treats user privacy as its highest priority. We believe data protection is a right, not a privilege. This Policy is not just about meeting legal obligations — it reflects our commitment to maintaining a transparent and honest relationship with our users.

02 What Information We Collect

wb33 collects different types of information for different purposes. The details are outlined below:

2.1 Registration & Identity Information

When creating an account, we ask you to provide the following:

• Full name and date of birth (for age verification — minimum 21 years old)
• Mobile phone number and email address
• Residential address in Bangladesh
• National ID card or equivalent identity document details (during the identity verification process)

2.2 Financial & Transaction Information

During deposit and withdrawal processes, we collect:

• Account information for bKash, Nagad, Rocket, and Upay mobile financial services
• Transaction history, amounts, and dates
• Deposit and withdrawal records

We do not directly store any bank card numbers or full bank account details. All financial transactions are completed within the secure environment of the relevant payment provider.

2.3 Usage & Technical Information

When you use wb33, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version, operating system
• Time of site access, page view history, and click patterns
• Session duration and platform usage patterns
• Information obtained from cookies and similar tracking technologies

03 How We Use Your Information

wb33 uses collected information only for specific and legitimate purposes. We process your information for the following reasons:

• Service delivery: Managing your account, processing transactions, and keeping gaming services active.
• Identity & age verification: Ensuring that only users aged 21 or above are using the platform.
• Security & fraud prevention: Protecting accounts, detecting suspicious activity, and preventing fraud.
• Customer support: Resolving your questions and issues.
• Responsible gaming: Monitoring unusual gaming behaviour and providing assistance when needed.
• Service improvement: Conducting analysis to enhance the user experience.
• Communications: Sending important account-related notifications and updates.

04 Sharing & Disclosure of Information

wb33 may share your personal information with third parties in limited circumstances:

4.1 Payment Service Providers

For deposit and withdrawal processing, we share the necessary transaction information with bKash, Nagad, Rocket, and Upay. Each of these providers has its own privacy policy and keeps information secure within their own systems.

4.2 Technology & Service Partners

We work with certain trusted technology providers who help operate our platform. These partners only have access to the information needed to provide their specific service and are contractually bound to uphold wb33's privacy standards.

4.3 Legal Obligations

We may be required to disclose relevant information to comply with court orders, valid legal processes, or legitimate requests from regulatory authorities. In such cases, we disclose only the minimum information necessary and make every effort to notify you where possible.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will notify you in a timely manner and ensure that the new entity upholds privacy standards comparable to this Policy.

05 Data Security Measures

wb33 applies advanced technical and organisational measures to protect your information:

5.1 Technical Security

• SSL encryption: All data transmissions are secured with industry-standard SSL/TLS encryption, protecting your information from third parties during transfer.
• Encrypted databases: Sensitive information stored on our servers is kept in encrypted form.
• Firewall & intrusion detection: Our network is protected by secured firewalls and intrusion detection systems.
• Two-factor authentication: An additional verification layer is provided for account security.
• Regular security audits: Our systems undergo regular security testing.

5.2 Organisational Security

• Only authorised staff have access to users' personal information.
• All staff receive regular training on data privacy and security.
• Data access is restricted on a need-to-know basis.
• Staff access logs are recorded and monitored.

06 Cookies & Tracking Technologies

wb33 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help websites recognise and remember you.

6.1 Types of Cookies We Use

• Essential cookies: Necessary for the platform's core functionality — maintaining login sessions, security verification, and similar functions.
• Functional cookies: Remember your preferences and settings, such as language selection.
• Analytics cookies: Help us understand how users are using the site, which allows us to improve our services.

You can control cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some site features to not work correctly.

07 Data Retention Period

wb33 retains your personal information only for as long as necessary:

• Active accounts: All information is retained for the duration that the account remains active.
• After account closure: Certain information may be retained for a defined period for legal compliance, dispute resolution, and fraud prevention purposes.
• Financial records: Transaction records are kept for a defined period in accordance with legal requirements.
• Log files: System logs and security records are kept for a limited time.

Once the defined retention period ends, data is securely deleted or anonymised.

08 Your Rights

As a wb33 user, you have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the personal information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. Please note that if there are legal obligations or legitimate business interests, it may not be possible to fully delete some information.

8.4 Right to Object to Processing

You may object to marketing communications at any time and request that such communications be stopped.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. We will process and respond to your request in a timely manner.

09 Protection of Minors

wb33 strictly provides its services only to users aged 21 or above. We do not knowingly collect any information from minors.

If we become aware that we hold information from a minor, we will immediately close that account and delete the associated data. If you believe a minor is using our platform, please notify us right away.

10 International Data Transfers

To deliver our services, your information may be processed or stored on servers located outside Bangladesh. Wherever your information is processed, we ensure that the protection standards described in this Privacy Policy are maintained and that applicable laws are followed.

11 Changes to This Policy

wb33 may update this Privacy Policy from time to time. In the event of significant changes to our services or applicable laws, we will:

• Publish the updated Policy on this page.
• Send a notification to your registered mobile number or email address.
• Display a clear notice on the site.

If you continue using wb33 after a revised Policy has been published, it will be considered that you have agreed to the updated terms. We therefore recommend that you visit this page regularly.

12 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We take all privacy-related requests and complaints seriously and will work to resolve them as quickly as possible.

This Policy was last updated in January 2026. Thank you for trusting wb33.